Sara Johal and Douglas Shaw specialise in temporary recruitment for Communicate, a boutique financial recruitment consultancy in Central London. They have agreed to give us a look at the job hunt from a recruiter's point of view.
1. How do you find jobs in the first place?
On the temp market a role can come from anywhere. We have established relationships with our FTSE 250 clients so we already understand their business and types of candidates we need to be speaking to them about. If a candidate is good most companies will take them on a temporary basis to make use of their skill set, especially if the headcount is high and they can’t take them on permanently.
Similarly, the candidates that we’ve placed tend to come back to us when they’re recruiting as we’ve built a strong and trusted relationship with them. We understand the way in which they like to work, making the recruitment process into their team a lot quicker – most candidates will start without an interview, based on our recommendation.
We also commit to business development everyday - speaking to our clients and active candidates about what’s happening in the market and how they’re finding it. We’re a solution-based company so this is a good way of finding problems to solve – most clients aren’t aware how beneficial a temp can be.
2. What happens to an application for a job when it arrives with you?
We read the CVs that come in and check the skill set of the applicants to see if they match the required skills for the job. Even if they’re not quite right we generally still meet with them, providing they’re eligible for work in the UK, as they’ll be a good fit for another role that’s coming up.
Once we’ve spoken to them we’ll speak to our client about them and either arrange an interview or for them to start work with them the next day.
We always meet and interview each of our candidates before or during putting them forward for roles, and we stay in touch with them after they have found a role, even if it’s through another agency so we can keep up to date with how their career is progressing.
3. Is there much teamwork involved in recruitment?
The most important thing is that we find the right person for the role so we always share candidates. There has to be a lot of team cohesion to get the job done well and place candidates in the roles they want.
4. What makes a CV stand out?
Qualifications, academic credentials and experience are obviously key, but the way you present the CV is also extremely important.
Your CV should be detailed but not so detailed that your experience is lost in a sea of words – your skills and knowledge that are interesting to employers and that you can then expand upon in interview are better than your life story. Bullet points are a useful way of highlighting this key experience.
You should also state the job title of the person to whom you report at present as this shows where you fit into the team.
5. Do you have any hints for a good interview?
Before an interview you should always research the company. Make sure you’ve read the job description and thought about how you can match your experience to the requirements. You should prepare relevant examples from your career that you can talk about in interview.
It is also a good idea to prepare questions for your interview – your recruiter can help you think of useful questions so ask them for a set of sample questions. If you do find yourself at a loss when the “any questions?” question is posed, ask about the interviewer’s own background to get an idea about them and how they got the role. This can help you decide whether this is something you aspire to or if you’d prefer to take a different route in your career.
Always smile, be punctual, and look smart – you’re working in finance and there is a certain expectation of you – even if you go for an interview somewhere with a dress-down culture.
6. What is your favourite thing about the role?
The variety of people we meet every day and the gratification of helping someone find a job – and of helping a company fill a role which will then help keep their business working well.
7. What do you find stressful about the role?
We focus on temporary recruitment, and clients often use multiple agencies. There is a lot of pressure to get good CVs to the client and it becomes a bit of a race.
Apart from that, candidates who don’t show up to interview and don’t call to let us know are very frustrating!
7. Are there many differences between the places you have worked as a recruitment consultant?
They generally operate along the same lines – after all, they have the same aim in the end of placing candidates in roles. However, there are differences between smaller and larger agencies. In some companies you can focus in depth on individual roles rather than spending less time on more roles. It’s just a different way of working and it’s down to personal choice and style in the end. What we particularly like about Communicate is that you are not always in competition with your colleagues for the same candidates for very similar roles.